Frequently Asked Questions
Everything you need to know about your EVER Skincare journey.
Are EVER Skincare products suitable for sensitive skin?
Yes, our formulations are dermatologist-tested and designed to be gentle yet effective. We recommend performing a patch test before incorporating any new product into your routine.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product for a full refund, minus shipping and handling fees.
Are your products cruelty-free and vegan?
Absolutely. EVER Skincare is proud to be 100% cruelty-free. The majority of our products are also vegan; please check the specific product page for a full ingredient list.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can cancel or modify your order within 1 hour of placement by contacting our customer support team.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working hard to bring EVER Skincare to more countries in the near future.